Please see the information provided on each location’s own page for details of the accommodation.

At u-student.com we only accept residents aged 18 or over

u-student.com takes security and safety seriously. Heat and smoke detectors are fitted in all our student accommodation and CCTV is installed outside and inside the buildings. Entry to our student accommodation is via electronic access systems operated by either cards, fobs or number pads. We also provide out of hour emergency contact numbers and our alarm systems are linked to 24/7 security to ensure a rapid response.

For information on what the rental charges are please refer to the ‘What does it cost?’ section of each location. There are no hidden costs at u-student.com the rent is inclusive of gas, electric, water, broadband and personal possessions insurance.

For full details on the booking process please refer to the ‘Step by Step’ guide for each location. Please note that Carlisle does not currently operate an online booking process, the downloadable Application to Reserve Accommodation Form is to be completed.

All residents who pay either monthly or termly need a Guarantor who will undertake to pay any rent payments should the resident default on their rent payments.

The Tenancy Agreement is a legal document and once signed places obligations on u-student.com, the resident and the guarantor (if applicable). The terms of the Tenancy Agreement are binding and only in exceptional circumstances will u-student.com permit a tenancy to be cancelled. A specimen of the Tenancy Agreement can be seen on each location page, Carlisle and Sunderland.

At u-student.com we do not just provide accommodation for first year students, students of any year can become residents at u-student.com. We have had residents that have lived with us for the duration of their time at university, and residents that have continued their tenancies through the summer holidays by prior arrangement.

We have a number of rooms available at our u-student.com accommodation that are fully wheelchair accessible. For further information about our facilities for residents with disabilities please contact us at the relevant location.

Should residents submit a request to us in writing, for example to be in a certain flat/room, to be in the same flat/accommodation as friends, single sex flat, u-student.com will endeavour to arrange this, however we can not make any guarantees.

Residents need to bring their own bedding ie duvet, pillows, bed linen and towels, their own personal belongings, pc or laptop.

A full list of ‘What to bring’ is detailed in the Accommodation Handbook for each location.

All our kitchens are fully equipped including cutlery, crockery, pans, toaster, kettles and microwaves and lots more. There is no reason for residents to bring any kitchen equipment whatsoever.

Please note that electrical cooking equipment (including deep fat fryers), mini fridges and woks are not allowed in any of our student accommodation. Further information is available in our Accommodation Handbook

Should your daughter or son bring a television of any description with them (including using a pc or laptop to watch TV) when they come to live at u-student.com please ensure that they purchase a TV licence. We do not provide TV licenses.

All of u-student.com staff have a good relationship with university pastoral care and welfare support services and will refer students who need additional levels of support and assistance to the university.

For full details on the booking process please refer to the Step by Step guide for each location. Please note that Carlisle does not operate an online booking process, the downloadable Application for Reservation Form is to be completed.

The Forge – U Student Village in Sunderland is a provisional member of the ANUK Code of Standards for Larger Developments
U Student Carlisle is a holder of a Licence of Houses in Multiple Occupation. Please see our certificate